How to Request Reviews
No matter how good the service, product, or customer experience is, it's tough to assume that every customer will leave a review. You can help encourage your customers to leave a review on your Top Rated Local® page with the Request Reviews tool.
How to Request a Review
Log in to Marketing 360. On the left-hand sidebar, click on Reputation to navigate to your Reputation Overview. This is where you can manage your reviews or business listing information on the Top Rated Local® platform.
Next, click on Request Reviews from the page menu. Your unique Review Request URL is displayed at the top of the page. Use the Copy Link button to copy the URL so it can be included anywhere! Here's how you can add your review link to one of your email templates.
Review Request Templates
If you'd like to send a request for a review via an email or text message, use the pre-built templates to send a pre-formatted, easy to use review request.
Request A Review via Email Template
Use this tool to generate a review request template that can be emailed to a list of your customers.
Click Preview to get a sneak peek at the view your customers will see.
Click Copy to copy the content so it can be pasted into an email or text message.
Request A Review via Text Message
If you communicate to your customers often via text message, use this tool to request a review via a text message.
Click Preview to get a sneak peek at the view your customers will see.
Click Copy to copy the content so it can be pasted into an email or text message.
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