Files Overview

Files Overview

If you collaborate with teammates on almost any kind of project, chances are you've found yourself waiting for someone to email you an image or give you access to a certain file. Sound familiar? Marketing 360® Files is the solution for you!

The Files manager in Marketing 360® allows you to upload files for easy organization and shared access. There are four pre-set folders to organize your files:

  • Assets
  • General Reports
  • Banner Builder

You can upload new files to these folders at any time. 

To get started, select the Files option from the App Bar drop-down menu at the top-left corner of your Marketing 360® dashboard.

Screen_Shot_2021-09-01_at_4.48.28_PM.png

 

Uploading New Files

  1. To upload a new file, click Upload Files in the top right corner of the page.

  2. In the window that appears, select the folder where you'd like the file to be saved. (If you're already viewing a single folder, this option will not display.)

  3. Click inside the upload area to browse for files to upload, or drag and drop them in.

  4. If you're replacing an existing file by uploading a new one with an identical name, select the option to Overwrite Existing Files. This will delete the existing file and upload the new one in it's place.
    Screen_Shot_2021-09-01_at_5.00.30_PM.png
    Note: If you upload an identically named file and forget to select the Overwrite option; Don't worry, an error notice will display letting you know that the file already exists. If needed, you can delete the existing file by clicking the trash-icon-red.jpg icon in the bottom right corner of the window.

A message will appear at the top of the window when the file has uploaded successfully.

 

Deleting Files

If you no longer need a file and you'd like to delete it from the Files manager:

  1. Hover over the file you'd like to delete, then click the  icon.
  2. Next, click Delete, then confirm your decision by clicking Yes when prompted.

    Screen_Shot_2021-09-01_at_4.58.05_PM.png

 

Public vs. Private Files

By default, uploaded files will be private. This means they're not accessible by users or websites outside Marketing 360®. If an image is not set to public, it cannot be embedded into a website or used on social media. It can only be viewed within the Files section of Marketing 360®. To make a file public:

  1. Navigate to the appropriate folder
  2. Hover over the image and click the  icon
  3. Click the option to Make Public.

    Screen_Shot_2021-09-01_at_4.55.44_PM.png

 With the public image option turned on, anyone can access the image URL.

 

Accepted File Types

The Files App is able to upload the following file formats and extensions:

File Extension Common Name
.bmp Bitmap
.cur Cursor image
.dds Direct Draw Surface
.gif Graphics Interchange Format
.icns Icon format file (Mac)
.ico Icon format file (Windows)
.jpeg  
.jpg  
.ktx  
.png Portable Network Graphics
.pnm Portably Any Map format
.psd Photoshop Document
.svg Scalable Vector Graphics
.tiff Tagged Image File Format
.webp  
    • Related Articles

    • How to Share Access to Files

      The Files app in Marketing 360® can safely and securely store important files in organized folders. Once your files are uploaded, you can also share your files directly with your customers, employees, or anyone else. First, upload your file by ...
    • Brand Profile Overview

      The Brand Profile is where you can store important brand assets and details. We strongly recommend completing your Brand Profile so that your internal and external marketing team can reference your brand details. By storing your brand’s details in ...
    • Marketing 360® Settings Overview

      The Settings overview is where you can manage important settings for your account, including your business information, the users on your account, billing information, and more. In this article, we'll go over how to navigate the global settings and ...
    • Managing Users in Your Marketing 360® Account

      You can add multiple users to your Marketing 360® account to give access to your teammates or co-workers. There are different user roles available so you can control what apps they can see and what actions they can take. Add users to your account ...
    • Locations Settings

      Marketing 360® gives you the opportunity to add multiple business locations to your account. These are listed in Settings > Locations. Here's a rundown of all the details you can add for a business location. Basic Info Field Name Field Description ...