Change the Owner of a Marketing 360® Account

Change the Owner of a Marketing 360® Account

If you need to change the Owner on your Marketing 360® account, you will take the following steps:

  1. Confirm that the user account is already added to the Marketing 360® account. 
  2. Confirm that the user account has the Admin role. 
  3. Set the user as the Owner of the account.

 

Set a user account as the Owner / Primary User

To set a user account with an Admin role as the Owner:

  1. Start by clicking the App Bar drop-down in the top-left corner of the dashboard and select Settings.

    Screen_Shot_2021-03-11_at_5.10.32_PM.png
  2. On the Settings dashboard, select Users & Permissions from the left-hand sidebar.
  3. Navigate to the user you'd like to designate as the Owner (they must have the Admin role). Click the overflow menu on the right-hand side of the page next to their name, and select Make Owner / Primary User from the menu.



More information about managing users in your Marketing 360® account.


    • Related Articles

    • Change the Email Address for a User in Marketing 360®

      If you need to change the email address associated with a user of a Marketing 360® account, you can follow the steps below. Change a user's email address Navigate to the User Profile by clicking the "user" icon on the top-right corner of your ...

    • Managing Users in Your Marketing 360® Account

      You can add multiple users to your Marketing 360® account to give access to your teammates or co-workers. There are different user roles available so you can control what apps they can see and what actions they can take. Add users to your account ...

    • "I Never Received a Verification Email for my User Account"

      If you have been added as a user to an account on Marketing 360® or Websites 360® but have not yet received an email to access your account, then there are a few steps to take to troubleshoot. When you are added as a user, you should receive an email ...

    • Manage Your Marketing 360® Account's Billing Details and Payment Methods

      You can manage or update payment methods or billing details for you Marketing 360® account in your My Profile dashboard. To navigate to your Billing Information, follow these steps: Click the Profile icon in the top-right corner, then selecting My ...

    • Cancel or Archive Your Marketing 360® Account or Website Subscription

      If you would like to archive cancel your account with Marketing 360®, then you can do so via your Marketing 360® account dashboard. NOTE: If you are on a Marketing 360® Marketing plan and you would like to downgrade or close your account, you will ...