Add Notes to Leads and Contacts using the Marketing 360® Mobile App

Add Notes to Leads and Contacts using the Marketing 360® Mobile App

Easily add, view, and manage notes for Leads and Contacts using the Marketing 360® Mobile App. 

Notes can be an effective way to keep track of important Lead and Contact information such as customer preferences, notes from conversations, important dates like birthdays or anniversaries, and more. 

Plus, adding notes for your contacts and leads allows you to store information in one central place, and give your team a way to quickly and easily find important information. 

 

View a Lead or Contact’s notes

View a Lead or Contact’s notes by visiting their individual Lead or Contact Profile, then scrolling down and clicking “Manage Notes”. 

Screen_Shot_2022-12-27_at_3.18.27_PM.png

You’ll be directed to their Notes page, where you can view existing notes, search for notes, filter notes, and create new notes. 

 

Create a new note

To create a new note, start by clicking the + sign in the upper right hand corner.

Screen_Shot_2022-12-27_at_3.19.53_PM.png

Then, enter your note details. 

Screen_Shot_2022-12-27_at_3.21.12_PM.png

If necessary, click on Notify Users, and select who should be notified about the new Note. You may search for and select one or more people, select all, or leave this section blank. Once you have selected who to be notified, click Save in the top right corner.

Screen_Shot_2022-12-27_at_3.25.47_PM.png

Once you have entered your note details and selected who to notify, click on Save to create the note.  

Screen_Shot_2022-12-27_at_3.26.59_PM.png

 

Manage Notes

You can quickly edit or delete a note by swiping left on a note from your main Notes page. 

You may also edit or delete notes by clicking on the overflow menu on the top right of an individual note’s page.

 

Search for a Note

To quickly find a note, click on the magnifying glass on the top navigation and enter in the information you would like to search for. 

 

Filter Notes

Filter what notes you see by clicking on the Filter icon, then filtering by who the note was logged by and/or the date range.

 

    • Related Articles

    • Using the Mobile App Leads Inbox

      Manage leads while you’re on the go by using the new Leads Inbox in the Marketing 360 Mobile App. To get started with the Leads Inbox, you will first need to set up your Lead Inbox sources. More information on how to set up a Lead Inbox call tracking ...
    • Manage your CRM Contacts in the Marketing 360® Mobile App

      The Marketing 360® Mobile App lets you add new contacts, view contact details, and accept payments from your contacts with just a couple taps. Learn how! Add a new contact First, navigate to the Contacts page in the Marketing 360® Mobile App. To add ...
    • Import Your Phone's Contacts into the Marketing 360® CRM Using the Marketing 360 Mobile App

      Quickly import all your phone’s contacts into the Marketing 360® Mobile App. Here’s how: Important Note: This will import all your phone’s contacts. Select the Contacts icon at the bottom of the page. Click on the overflow menu (the three vertical ...
    • Marketing 360® Mobile App Settings Overview

      The Marketing 360 Mobile App Settings page is where you can manage your Marketing 360® account details, switch accounts, log out of your account and more. App Settings How to Switch Accounts If you have multiple Marketing 360® accounts, you can ...
    • Charge a Customer From Their Contact Profile in the Marketing 360® Mobile App

      The Marketing 360® Mobile App makes it easy to charge your existing CRM Contacts right from their Contact profile using the quick-action Charge button. Learn how! First, Navigate to the Contacts page by clicking on Contacts on the bottom navigation. ...